utility emergencies

UTILITY BILLING DEPARTMENT

The Texas Legislature recently passed HB 872 which includes legislation that makes government operated utility bills confidential. Customers used to have to specifically request to keep their utility bill private; however, the approval of HB 872 makes utility bills automatically private. Customers do have the option to opt out of having their utility bill kept confidential. For more information or to opt out please contact City Hall at 254-629-8321 or at citysec@eastlandtexas.gov.

The Utility Billing Department is your first contact when establishing a utility account for water, sewer and or garbage collection services with the City of Eastland.

To establish a new:

RESIDENTIAL UTILITY ACCOUNT for water, sewer and or garbage collection with the City of Eastland print and complete this Application Form and submit it by fax, email or in person with a copy of your current driver’s license. If renting or leasing, a copy of the signed rental/lease agreement, plus the deposit ($200) and connection fee of ($25) are required. For Residential Owners there is a $150 deposit and $25 connection fee.

Current residential fees for water, sewer and garbage effective January 1, 2019 are:
Water: INSIDE CITY - 0-2000 gal $42.77, Above 2000 gals $5.60 per 1000 gal
OUTISIDE CITY - 0-2000 $47.67, Above 2000 gals $6.13 per 1000 gals

Sewer: INSIDE CITY - $44.08
OUTSIDE CITY - $44.08

Garbage: INSIDE CITY - $17.93
OUTSIDE CITY - $17.93

Total MINIMUM monthly bill for INSIDE RESIDENTS is $106.26 Total MINIMUM monthly bill for OUTSIDE RESIDENTS is $111.16

COMMERCIAL UTILITY ACCOUNT
New businesses wanting to establish a utility account should download and complete the Commercial Water Service Application form and Certificate of Occupancy Application and contact us for a deposit quote. You may then fax, email or bring the application form, Certificate of Occupancy Application and required fees to us. Fees may be paid by phone with a credit or debit card*. An appointment will be scheduled by the Fire Marshal for an inspection of the property prior to services being activated.

Current commercial fees for water, sewer and garbage effective January 1, 2019 are:
Water: INSIDE CITY - 0-2000 gal $42.77, Above 2000 gals $5.60 per 1000 gal
OUTSIDE CITY - 0-2000 $47.67, Above 2000 gals $6.13 per 1000 gals
Sewer: Rate is based on usage of water at .81 per 1000 gals after first 2000 gals.
Garbage: These fees are based on the size of the container and the number of pick-ups per week. Please contact City Hall for this information.

PAY YOUR BILL
Customers are billed monthly for their city provided services based on usage from the 15th of the month to the 15th of the following month. Bills are mailed on the last day of the month and are due by the 20th. Late bills are mailed on the 21st day and have a Due By date. Cutoffs are processed the following day.

                                       

Utility payments may be mailed to us at PO Box 749, brought to Eastland City Hall in person during regular business hours at 113 E. Commerce St., placed in the night deposit box located at the front entry or by using the online bill payment link below. Drop Box is worked at 8 a.m. each business morning. PLEASE do not place CASH in the night deposit. We accept cash, check, money orders, certified funds as well as Mastercard and Visa credit cards and bank debit cards. We do not accept American Express or Discover.
Pay May Utility Online

The City of Eastland, as a convenience to our customers, offers a monthly Average Billing program as well as automatic bank drafting. Call or stop by and ask us about these services.

Contact: Michelle Riley, City of Eastland.
For Residential Water Service Application Click Here
For Commercial Water Service Application Click Here

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Utility Emergencies
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How do I?

Eastland City Hall

113 E. Commerce St
Hours 8:00AM - 5:00PM
(254)629-8321